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SHOPIFY CASE STUDY

The Duo NZ Elevates Corporate Gifting with Custom Shopify Solution

The Duo NZ, a premium corporate gifting service, elevated their digital presence with a custom Shopify solution that seamlessly manages both corporate bulk orders and individual purchases. This implementation streamlined their gifting operations while maintaining their luxury brand positioning and commitment to exceptional customer service.

Challenge

The Duo NZ needed to streamline their corporate gifting service while maintaining a luxury brand experience. They required a solution that could handle complex bulk orders for corporate clients while also serving individual customers. Their platform needed to manage multiple gift box configurations, custom branding options, and sophisticated delivery scheduling, all while maintaining their premium market positioning.

Solution

Working with CyberWorkshop, The Duo NZ implemented a comprehensive Shopify platform with custom functionality. Key features include:

Multiple order type management system
Custom packaging selection per order
Quantity-based pricing breaks
Private branded collections for corporate clients
Delivery date scheduling system
Customized order confirmation workflows
Klaviyo marketing integration
Corporate customer account management
Automated bulk order processing

Results

The platform transformation delivered significant improvements across multiple areas:

Customer Experience

Streamlined bulk ordering process for corporate clients
Intuitive gift box configuration system
Flexible delivery scheduling
Personalized branded collections for key accounts
Simplified packaging selection

Operational Efficiency

Automated order processing for multiple gift boxes
Streamlined delivery scheduling
Enhanced inventory management
Reduced manual order handling
Improved email marketing capabilities

Enhanced Features

Custom order type management
Advanced date blocking system
Corporate branding integration
Quantity break pricing
Personalized collection pages
Customized order notifications
B2C and B2B ordering capabilities

"CyberWorkshop has done an absolutely stellar job on our web design and build project. Building a website is a huge job but Victoria, Ben and their team walked us through the process - their knowledge and expertise are exceptional. Our website has a relatively complicated cart which they delivered exceeding our expectations. The post-launch support has been fantastic with any website tweaks and questions being dealt with in a super timely manner. Hands down, these guys know Shopify inside-out, don't waste your time shopping around for anyone else - CyberWorkshop is where it's at!!"

The Duo NZ

Lydia Harris - Director