The Duo NZ, a premium corporate gifting service, elevated their digital presence with a custom Shopify solution that seamlessly manages both corporate bulk orders and individual purchases. This implementation streamlined their gifting operations while maintaining their luxury brand positioning and commitment to exceptional customer service.
Challenge
The Duo NZ needed to streamline their corporate gifting service while maintaining a luxury brand experience. They required a solution that could handle complex bulk orders for corporate clients while also serving individual customers. Their platform needed to manage multiple gift box configurations, custom branding options, and sophisticated delivery scheduling, all while maintaining their premium market positioning.
Solution
Working with CyberWorkshop, The Duo NZ implemented a comprehensive Shopify platform with custom functionality. Key features include:
Multiple order type management system
Custom packaging selection per order
Quantity-based pricing breaks
Private branded collections for corporate clients
Delivery date scheduling system
Customized order confirmation workflows
Klaviyo marketing integration
Corporate customer account management
Automated bulk order processing
The Duo NZ
Lydia Harris - Director
Results
The platform transformation delivered significant improvements across multiple areas:
Customer Experience
Streamlined bulk ordering process for corporate clients
Intuitive gift box configuration system
Flexible delivery scheduling
Personalized branded collections for key accounts
Simplified packaging selection
Operational Efficiency
Automated order processing for multiple gift boxes
Streamlined delivery scheduling
Enhanced inventory management
Reduced manual order handling
Improved email marketing capabilities
Enhanced Features
Custom order type management
Advanced date blocking system
Corporate branding integration
Quantity break pricing
Personalized collection pages
Customized order notifications
B2C and B2B ordering capabilities
