MYOB Acumatica to Shopify Integration
Core Hygiene, part of the Tennex Health and Hygiene Group, is transforming how businesses manage hygiene-supply ordering. By integrating Shopify with MYOB Acumatica, the company has replaced manual workflows with automation, improving trade efficiency and accuracy across its Core Hygiene brand.
Challenge
As a leading hygiene and healthcare supplier, Core Hygiene needed a more efficient way to serve its growing B2B customer base.
The business was looking for a solution that could manage customer-specific trade pricing, streamline order handling, and reduce manual reconciliation between systems.
With multiple warehouses and a diverse trade network, Core Hygiene needed an integrated approach that synchronised pricing, orders, and inventory while maintaining flexibility for retail customers.
Solution
Partnering with CyberWorkshop, Core Hygiene implemented a custom Shopify and MYOB Acumatica integration.
This delivered a single source of truth for pricing, stock, and order data.
Key features included:
- Automated order flow from Shopify to MYOB Acumatica 
- Dynamic trade-pricing synchronisation mapped to debtor accounts 
- Customer tagging and account mapping for accurate pricing and reporting 
- Multi-warehouse inventory visibility across the Tennex Group 
- Removal of third-party pricing apps, reducing complexity and cost 
The integration maintained the existing Shopify storefront while automating previously manual B2B operations.
View the Core Hygiene Shopify B2B site
Core Hygiene
Chin Edirisuriya - Chief Marketing and Digital Transformation Officer
Results
The new integration has streamlined operations and freed internal teams from repetitive manual tasks.
Operational Efficiency
- 99 percent reduction in manual order-entry and pricing tasks 
Accuracy and Speed
- 50 percent faster order turnaround with automated processing 
Customer Experience
- 75 percent improvement in pricing accuracy and fewer support enquiries 
| Category | Detail | 
|---|---|
| Industry | Hygiene and Healthcare Supplies | 
| Group | Tennex Health and Hygiene | 
| Platform | Shopify (B2B and B2C) | 
| ERP | |
| MYOB Acumatica Partner | |
| Implementation Partner | CyberWorkshop (Shopify Plus Partner) | 
| Solution | Shopify B2B integration via certified MYOB app | 
| Launch Date | 2025 | 



