MYOB Acumatica to Shopify Integration
Core Hygiene, part of the Tennex Health and Hygiene Group, is transforming how businesses manage hygiene-supply ordering. By integrating Shopify with MYOB Acumatica, the company has replaced manual workflows with automation, improving trade efficiency and accuracy across its Core Hygiene brand.
Challenge
As a leading provider of hygiene services and consumables to commercial customers across New Zealand, Core Hygiene wanted a more connected way to serve its growing B2B customer base.
The business was looking for a solution that could manage customer-specific trade pricing, streamline order handling, and reduce manual reconciliation between systems.
With multiple warehouses and a diverse trade network, Core Hygiene needed an integrated approach that synchronised pricing, orders, and inventory in real time while maintaining flexibility for retail customers.
Solution
CyberWorkshop helped Core Hygiene connect Shopify and MYOB Acumatica using its InSyncer integration, enabling customer-specific B2B pricing to be pulled dynamically from the ERP.
This created a single source of truth for pricing, stock, and order data, eliminating manual updates and keeping Shopify in alignment with MYOB Acumatica.
Key elements included:
Automated order flow from Shopify to MYOB Acumatica
Dynamic trade-pricing synchronisation mapped to debtor accounts
Customer tagging and account mapping for accurate pricing and reporting
Multi-warehouse inventory visibility across the Tennex Group
Removal of third-party pricing apps, reducing complexity and cost
The integration retained Core Hygiene’s existing Shopify storefront while automating previously manual B2B operations.
View the Core Hygiene Shopify B2B site
Core Hygiene
Chin Edirisuriya - Chief Marketing and Digital Transformation Officer
Results
The new integration has improved operations and freed internal teams from repetitive manual tasks.
Operational Efficiency:
99 percent reduction in manual order-entry and pricing tasks
Accuracy and Speed:
50 percent faster order turnaround with automated processing
Customer Experience:
75 percent improvement in pricing accuracy and fewer support enquiries
By connecting Shopify and MYOB Acumatica, Core Hygiene has achieved Unified Commerce, ensuring pricing and stock data stay accurate and consistent across systems.
Project Specifications
Category | Detail |
|---|---|
Industry | Hygiene and Healthcare Supplies |
Group | Tennex Health and Hygiene |
Ecommerce platform | Shopify (B2B and B2C) |
ERP platform | |
Implementation partner | CyberWorkshop (Shopify Plus Partner) |
MYOB Acumatica partner | |
Solution | Shopify B2B integration via certified MYOB app |
Launch date | August 2025 |
Looking Forward
With Shopify and MYOB Acumatica now unified, Core Hygiene is continuing to evolve its digital operations across the wider Tennex Health and Hygiene Group. The foundation built through Core Hygiene supports future growth initiatives, including enhanced self-service trade portals, customer analytics, and expanded automation across every business unit.
